Deposit & Cancellation Policy

We respect that your time is valuable and we appreciate that you understand ours is too. If appointments are cancelled or rescheduled at short notice, or if you do not attend an appointment, this means we are unable to re-use that time for other clients.

We understand that occasionally a short-notice cancellation may be unavoidable and if it is possible to reschedule your appointment, without causing an issue for our clinic operations, we will try to do so. However, because it is often difficult to re-book an appointment slot within 48 hours, we have taken the decision to institute a 48-hour cancellation policy.

A deposit will be taken when booking any treatment. This will be deducted from your bill for the relevant treatment. Deposits for consultations will be refunded if no treatment is required.

Deposits Cost List:
£30 for all treatments

Free Consultations

Consultations are free and currently take place remotely using an online video link. You are invited to book a free 15 minute consultation from our available time slots on the booking calendar. After booking, you will receive an online link via email for your consultation. If you already know which treatment you desire, or have already consulted with us previously, then you can proceed with booking from our available treatment list.